Support

Ticking Egg

Help, answers and a way to reach a human. If something isn't working, write — every message is read.

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About the app

Ticking Egg is a timer for iPhone. Instead of a number on a white screen, a small 3D object sits at the centre and you wind it up with your thumb. It runs several timers at once, calculates egg cooking times from size, firmness and starting temperature, and includes an interval timer for training and a stopwatch.

Frequently asked questions

My timer didn't go off.

Make sure notifications are allowed for the app in iOS Settings, and check that a Focus mode isn't muting them. The running countdown also appears on your Lock Screen, so you can see it without opening the app.

Does the timer keep running when I close the app?

Yes. The countdown continues in the background and shows up on your Lock Screen and in the Dynamic Island.

I bought an object and it's not showing up.

Open Settings inside the app and tap Restore Purchases. Make sure you're signed in with the same Apple Account you bought it with.

Can I get a refund?

All purchases are handled by Apple, not by us. Refunds go through reportaproblem.apple.com.

My eggs come out different than the app says.

Cooking time depends on your pot, your stove and your altitude. Use the firmness slider to shift the time and the app will remember it.

How do I delete a timer?

Swipe left on it in the list. Swipe right to open its settings.

Where is my data stored?

Everything stays on your device. There is no account, no sign-up and no tracking.

I have an idea for a new object.

Write to us. Suggestions are genuinely read.

Contact

hello@robdsgn.com

We usually reply within a few days. Telling us your iPhone model and iOS version helps.